Mechwarrior Support are STEINERS! :evil:
Posted: Thu Dec 05, 2013 11:26 am
As some of you know, 4 days or so ago, during one of my usual get drunk-stomp mechs sessions 
, while I was decorating my cockpit, I managed to actually buy by mistake a, (god forgive me),
HOLO STEINER!
Specifically, while decorating the cockpit with my usual Marik medallion and Holo Marik, I had click-selected the better left unspoken Holo.... I pressed saved changes and noticed It took an unusual amount of time to process the changes -but did not pay heed.
This time was worse though cause as drunk as I was, I got to realize INGAME in full shock and awe that my cockpit was defiled by what I consider the most hideous badge humanity ever invented : The DREADED HOLO STEINER in all its blue misbegotten glory
Realizing I did fuck up for the SECOND time (the 1st was buying a 2nd Holo marik, but oh well.. ).
I went quickly in the support page to send an email asking refund, realizing I had few if any chances to get a refund of 750mc wasted into nothing
(1st time they refused outright - tldr they emailed back something along the lines "you should be more carefull since the game asks before purchase so you know.. fuck off"
In my surprise though I got today back this email : (copy pasted from mail client)
Reppu (MechWarrior® Online™)
Dec 04 10:06 (EST)
Hello xxxxxxxxx(account name),
I've added 750 MC to your account. Please be careful in the future as we will not be able to assist in this situation again. You still get to keep the item as these purchases aren't reversible (they aren't meant to be sold after all)
Cheers!
Reppu
Senior GameMaster
MechWarrior® Online™
CCCCCHHHHHHHHEEEEEEEEEEEEEERSSSS
I Got a refund and got to keep it!
oh wait....
, while I was decorating my cockpit, I managed to actually buy by mistake a, (god forgive me),HOLO STEINER!
Specifically, while decorating the cockpit with my usual Marik medallion and Holo Marik, I had click-selected the better left unspoken Holo.... I pressed saved changes and noticed It took an unusual amount of time to process the changes -but did not pay heed.
This time was worse though cause as drunk as I was, I got to realize INGAME in full shock and awe that my cockpit was defiled by what I consider the most hideous badge humanity ever invented : The DREADED HOLO STEINER in all its blue misbegotten glory
Realizing I did fuck up for the SECOND time (the 1st was buying a 2nd Holo marik, but oh well..
).I went quickly in the support page to send an email asking refund, realizing I had few if any chances to get a refund of 750mc wasted into nothing
(1st time they refused outright - tldr they emailed back something along the lines "you should be more carefull since the game asks before purchase so you know.. fuck off"
In my surprise though I got today back this email :
(copy pasted from mail client)Reppu (MechWarrior® Online™)
Dec 04 10:06 (EST)
Hello xxxxxxxxx(account name),
I've added 750 MC to your account. Please be careful in the future as we will not be able to assist in this situation again. You still get to keep the item as these purchases aren't reversible (they aren't meant to be sold after all)
Cheers!
Reppu
Senior GameMaster
MechWarrior® Online™
CCCCCHHHHHHHHEEEEEEEEEEEEEERSSSS
I Got a refund and got to keep it!
oh wait....
